• Unable to Internet file a CO-17 from the T2 module

    From the article: Description This error is usually caused when ProFile cannot convert the CO-17 into a PDF in order to Internet file the form.

  • Cannot print the disclaimer from ProFile

    From the article: Description When printing the T1 Jacket or or Business statements the disclaimer does not appear   Ensure box 490 is checked on the bottom of the T1 jacket Note: To set box 490 to be checked as a default option, go to Options > Module > Tax year T1/T

  • Updating/Installing the Amyuni Document Converter 550 printer driver

    From the article: Description Updating/Installing the Amyuni Document Converter 500 printer driver Installing the ProFile PDF Export on a Local or ProFile Workstation installation 1. Quit ProFile and any other Intuit software.

  • When trying to create a PDF the following error occurs: ProFile failed to create the PDF files

    From the article: Description   This error can occur if the PDF is open in another application.... Example: a web browser, another app, PDF viewer, etc.

  • WinINet error:12029 A connection with the server could not be established

    From the article: Description Receiving a "WinINet error:12029, A connection with the server could not be established" error when adding a license in ProFile   If the Entitlement Client is corrupt, it will cause ProFile to generate this error.

  • Receiving a DAX error when opening ProFile

    From the article: Description This is due to a damaged ProFile component, or a missing or damaged Microsoft component.... Local installation repair: Check to see if there are any Windows updates If there are, run the updates Check .NET Framework - see this article If ther

  • Competitor Carry-Forward Information

    From the article: Module Version (Year) Functionality Included Tax Updates Bug Fixes Carry-forwards (to ProFile)   ProFile TTD TaxPrep CanTax DTMax T1/TP1 2015 Y Y Y Y Y Y Y T2/CO-17 2015 Y n/a Y n/a   Y Y Y T3/TP646 2015 n/a n/a Y n/a Y n/a n/a FX/Q 2015 Y Y Y n/a  

  • Getting error Cannot create file ... system cannot find the path specified

    From the article: This error is generally caused by an incorrect or missing file path.... To resolve this, go to the Options menu, choose Environment and then click on the File tab Ensure that the right file directory is selected for the specific return being created.

  • When exporting invoice data the amount is incorrect

    From the article: Description When exporting invoice amounts, the values on the return and the Excel do not match.... The option to "Recalculate Each File Before Exporting" must be checked for ProFile to export the correct amounts.

  • Amended T2 return - T2 RSI Error #0000001

    From the article: Description When completing a T2 amended return, the following error may appear in the auditor: T2 RSI #0000001: The corporation has indicated that this is an amended return in line 200997.