Under One user is missing Preparer info under 'Options\Environtment\Preparer', but all other staff has the info.

One user is missing Preparer info, and Business # under his computer.  All other staff has the info.
I don't understand why it does not sycronize it.
How does the 'Options Packages' under 'Options Administration' affect the changes you make in your computer setting to all other PC in the office?

Answer

Teeny,

Please check the following under "Administration Options" dialog ("Options/ Options Administration"):

1.  Make sure that you have entered a checkmark  in “Include preparer and discounter name with Option Packages".
2.  Also, ensure that the options package directory points to the same location as in anyone else's Option package directory.

Hope the above helps.

Thank you.
Hardev
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