When I open Profile 2013 I get Error 4004 user & password. How do I correct this please?


Profile has introduced some new features; one is saving you data on cloud/online so that later you can use it on your mobile device, wherever you are. Reason you are getting this message is, you have that option turned on,
Please go to menu bar, to the right of Search, you will see a "cloud " sign , when you click on that , You will see message "You are disabling Online Sync, click help to learn more", if you say ok to that, cloud sign will turn grey and you will not see this message again
If you want to know more about this cool feature, click on help or go to profile.intuit.ca

also look at the bottom right of your computer screen if you see cloud there, right click and disable this
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