How do I enter the name of a new Dependant? The system will not allow me to enter it.

I have clients who adopted a child in Nov.2012 and when I try to enter the info. on the Dependant info it won't let me enter the info.Please advise the steps.


That is curious,  could you check please if your return is Locked.  In which case you would not be able to enter any information on the return at all. and all of the fields will be green.

On the top tool bar there is a blue circle with an (i) in it >  click on that and the return file properties will pop up >  the Locked check box is in the top right corner > Uncheck it and your return will be good to  modify.

If this is not the problem then please respond back with more information as to which error message or steps you are doing so that your issue may be better resolved.
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