I have miss place my password to complete my 2012 e-file renewal. I have contacted the help desk several times and could only leave a message and no one has returned my calls. is there a way I can retrieve my password from profile.

Answer

rebecca,

The efile password entered in "Efile-Options" in ProFile is all masked and there is no way to retrieve the password.  You need to get a new password for tax year 2012 from CRA anyway.  

For additional information please click the CRA link below:
http://www.efile.cra.gc.ca/l-rnwl-eng.html


Thank you.
Hardev
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