page 5 prints on page 4

when printing the T1 jacket , page 5 prints over top of page 4. This just started with the new update.



Here is what you can do to address the situaion:

1. Begin by closing ProFile.
2. Click "START" and select "Run" to display the Run dialog window (For Windows XP).
3. Type Regedit in the Open field and press the Enter key to display the Registry Editor dialog window (For Windows XP). for windows 7, type "regedit" in the blank slot above the "Start" button on the Desktop.
4. Select "My Computer" (For windows XP);  windows 7 will search the "Registry Editor" after typing regedit in the blank slot above the Start button, select HKEY_CURRENT_USER and click on the plus sign (+) to expand this list.
5. Select Software and click on the plus sign (+) to expand this list.
6. Select Greenpoint and click on the plus sign (+) to expand the list.
7. Select ProFile and right-click on this folder and select the option Rename.
8. Rename the ProFile folder to “ProfileOld”.
9. Close the Registry Editor dialog by clicking on the ‘X’ in the top right corner.
10. Start ProFile and Print the T1 Jacket.  

Hope the above helps.  If you need additional help please call ProFile toll-free support line at 1 800 452 9970 for help.

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