how to enter preparer information on personal information screen?

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Lillian,

Once you have entered preparer information in "Options - Environment" preparer tab, all the new returns prepared from that time onwards will include the preparer information automatically.  But to update preparer information on the returns already prepared, you need to go to the Preparer Information section on the Info page (one return at a time), right-click in the data area in this section and select "Update preparer information" for the information to show up.

Hope this helps.

Thank you.
Hardev
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