error message when saving a 2011 T1 file that has a password on it

Error says: Unable to exclusively lock the file used to store invoice numbers  Try again?

Once hitting Yes a couple of times, get the error message: The path is not of a legal form.

Has anyone else encountered this and if so, how do you fix it?

Answer

1 person found this helpful

Hello Glen,

Please try this:
Goto "Options > Environment > System" and copy the "Invoice folder in the Shared Folders section" into windows clipboard.  Paste that into "Start > Run" on the Windows taskbar and press <enter>.  That should take you to the folder where a file named "SharedInvoice.ini" is stored.  Make a copy of that file and try to delete it.  If it won't allow you to delete the file, it's an access privilege issue.  If it does delete it, restore it from the copy made and look inside it with Notepad.  Is it a valid INI file?  What size is it?

Hope the above helps.

Thank you.
Hardev
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