Access path error can't save anything and I keep getting an Efile error. I am very tired of it just beeping at me.... PLEASE HELP

Things I have done: - uninstalled and reinstalled

Environment made sure the environments and file paths were valid 

1. General > XML file folder > please make sure that path is valid. (defaults to just and A)!?!
2. Common > EFILE Directory > please make sure that path is valid.
3. T2 EFILE > EFILE Directory > please make sure that path is valid.
4. T2 AT1 NetFile > AT1 NetFile Directory > please make sure that path is valid.

When I close profile these options don't change and just reset to errors

Done the following:

Remove your license > Exit PF > Go to the program data folder (this is a hidden folder) > and rename the Greenpoint folder.

Please help


Answer

Thank you for using ProFile,

I'm sorry you're experiencing this frustration. I would suggest you try to archive the settings, as it seems something corrupted along the way and ProFile is unable to identify the correct paths.

1. Exit ProFile
2. Create a folder on your desktop and call it: Settings backup
3. Go to: Documents > My ProFile Data 
4. Drag all four Settings folder out of My ProFile Data and into that backup folder on your desktop - some will say Settings Backup1, 2, etc. Move all of them.
5. Restart ProFile 

I believe this will resolve the issue.

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Original
Fab , Support Specialist
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