Why does the check for updates feature not work when I click on it? I can't seem to update my software.

The software doesn't even check for updates.

Answer

Hi, thank you for using Intuit ProFile Community

You could try running ProFile as administrator. See-ad.png-Right click on the ProFile icon on your desktop and select Run as Administrator, click ok/yes if you get a user account control. Then try to update.

If that does not work, you could try a repair by downloading the installation program, ( gpsetup.exe). There is an article for running a repair at:

https://profile-en.community.intuit.ca/articles/1855687-running-a-repair-on-profile

You can also give us a call at 1-800-452-9970 and an agent could assist you.

Hope this helps


https://profile-en.community.intuit.ca/articles/1855687-running-a-repair-on-profile

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