Related and Associated Corporations - RACDetails - linking is broken (shows "Loading Return Data" and never completes)

Corporate linking (for RACDetails form) seems to be broken in the latest Profile version 2018.5.0.  

I click the blue "+" symbol and select a GT2 file to link, and ProFile pops up a window "Loading Return Data" with a spinner graphic which never goes away.  I left it open for hours, it never completes loading.  Is there a way to fix this?

--- UPDATE: It turns out this feature will only function when ProFile has an active product license.  I applied the latest license code, and it is now linking properly.  (Profile developers - it would make a lot more sense to show "this feature requires a license" rather than stalling on a progress screen)

LoadingReturnData.png

Answer

Thank you for using ProFile Live Community. 

I apologize for the frustration you experienced. I have forwarded this request to our developers as a product enhancement.

Thanks,
Fab

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Fab , Support Specialist
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