Has anyone else had issues with CRA's website not accepting the case or reference number when trying to submit documents?


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Over the past few years I have had this issue and through communications with CRA they have confirmed that the online submission is not available for Pre-Assessment Reviews.  All Pre-Assessment Reviews are supposed to be mailed in or faxed in.  Processing Reviews and other reviews can be submitted online, it's just those pesky Pre-Assessment Reviews CRA has not got around to implementing online submissions.  If you look closely at the review letter, it will not mention an option for online submissions.

If your question wasn't about CRA reviews, I apologize, but I hope the information was helpful regardless.

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