Newcomer to Canada - cannot Efile

I am filing for someone who became a resident for tax purposes during 2018. 

I entered the date they became a resident in the "Residency" section of the "Info" tab ("If you became or ceased to be a Canadian resident in 2018, enter the date of:" <-I entered the month and day in the "entry" field.  Edit - I also entered the full date they moved to Canada in the Filing section ("If your province or territory of residence changed in 2018, enter the date of your move.") and I had to override "Prorate non-refundable tax credits for part year resident?" also in the Residency section.

The EFile response says I have to enter the date of entry into Canada, which I thought I did (full text below).  Am I missing something?  Also - I have gone through the Auditor and signed off on the warning.  Help, please and thank you.


CRA Result Code: 184

 Your client's 2018 tax return has not been accepted by the Canada Revenue Agency as it contains errors that must be corrected. Please review the following error(s), make the necessary corrections, resave the tax return, and try sending your client's return again. For more information, see the Corrections page on the EFILE website. Most Canadian income tax and benefit returns for 2018, and any balance owing amount, are due on April 30, 2019. When the due date falls on a Saturday, a Sunday, or a public holiday recognized by the CRA, we consider the payment to be paid on time and the return to be filed on time if we receive it or it is post marked on the next business day.

 

 

2040 : Field 300 on the Schedule 1 for the basic personal amount does not equal to the maximum amount allowable and one of the following situations applies to your client's return:

1) If the amount is prorated due to immigrant status, a date of entry into Canada is required.

2) If the amount is prorated due to emigrant status, the return is not eligible for EFILE. Submit a paper return instead.

 

352 : Field 5804 on the provincial or territorial Form 428 for the basic personal amount does not equal to the maximum allowable:

1) If the amount is prorated due to immigrant status, a date of entry into Canada is required.

2) If the amount is prorated due to emigrant status, the return is not eligible for EFILE. Submit a paper return instead.

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