How do I change the profile setting to update my email address and/or password? My login information is still using old account info.

Answer

Hello Kivacin,

To update your preparer information please go to the Options drop down menu then click Environment and then click on the Preparer tab. Once there you will be able to change your email address. After making your changes click OK.

It is also recommended to go to Options then Module and click on the tab with the right year and module, such as 2018 T1, and make sure that "Update preparer information on Info form" has an X in the box beside it.

You can find the steps for updating your efile password in the following article.
https://profile-en.community.intuit.ca/articles/1623622-acquire-enter-or-update-efile-number-and-pas...

If you would like to change your Options Password so that only those who know the password can make changes to the options selections in the ProFile program then go to the Options drop down menu and click on Options Password and there you can change your options password.

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Daniel P. , Mr.

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