Auto-fill isnt working for T1 still (T2 is fine) - is this a CRA issue or profile?

Auto-fill works fine when doing T2 but the T1 gets me to log in, CRA says its all good but Profile just sits there in the "Log-on to get info" stage


It's working just fine for me--did another T1 just a few minutes ago with no problems. Is it possible you're not clicking that last "Next" button to confirm that you've requested the data. From your description it sounds like you've done all the correct procedures to get to the website and access your client's data, but nothing will happen until you confirm this is the correct account being accessed.

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