T1013 is getting transmitted but not registering in CRA system. I also have submission confirmation (Ref#, EfileTransactionID #), called CRA they have no record of 1013.

I am using Profile T1 2018.3.0, and it seems that T1013 is being transmitted to CRA but it is not registering in CRA's system. If I try to submit 1013 multiple times for the same client the system returns a message that 1013 already exists in CRA's system. But currently Profile T1 is permitting to submit 1013 multiple times for the same client and is not returning any message that 1013 already existing in CRA's system. Also, after submitting 1013, we called CRA and CRA confirmed that they do not have a 1013 for our firm.


If they are a first time filer this will happen and also if they have moved this will happen as the address has not been updated

I have sent in about 10 new ones this year and all have gone through no problem

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