I am receiving an error code#20020 "your software is not certified to submit amended returns". I am using a one pay license for a T2 return. Does this affect the netfile?


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Hello Bkplus,

Please make sure your ProFile program is up to date by going to the Online drop down menu in the menu bar at the top and then click "Check for updates" then download & install any updates.

As of November 4th, 2018 the latest version of ProFile is 2018.1.0.

If you require any further assistance then please call into our ProFile Technical Support Department at 1-800-452-9970.

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Daniel P. , Mr.

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