Receiving EFILE errors 2038 and 353

code 2038   the entry at field 303 on schedule 1 for the spouse amount differs from the maximum allowable.  the entry is 0.

code 353 the entry at field 5812 0n the provincial form 428 for the spouse amount differs from the maximum allowable.  the entry is 0.

Answer

Hello Khalim,


I hope you had a great long weekend. Please confirm that nothing (in-relation to the lines mentioned) is outstanding in the auditor by pressing Audit-> show auditor. Also please ensure the question under the spousal section is answered on the info page (Is spouses net income zero?). Ensure there are no overrides on Residency section of info page. Also ensure you are on the latest version of ProFile. As of today, the latest version is 2017.6.1.

After reviewing the above, please clear error by pressing File-Properties ->uncheck CRA errors. and then try to efile again. 

Thank you

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