Cannot Efile because I had to override corporate year end date

I am trying to e-file a T2 for a first year corporation (start date Sept end date Dec 31). Initially I purchased the one-use and entered the start date as 1-1-2017, because it would not allow me to choose the 12-31-2017 fiscal year end if I used the Sept start date. Once I completed the return, I found out that you cannot subsequently change the start date even if you enter the proper incorporation date. I called the help desk, Profile refunded me my money for that, and advised me I had to start ALL OVER, and use the September start date, and override the year-END date to 12-31-2017 on the T2 before I filed it. The return will not Efile now, as it has an over-ride on the year-end date.

Answer

Thank you for using ProFile Live Community.

I apologize for that inconvenience. ProFile should allow you to efile with the year end override. What error are you receiving? Could you give me a little bit more details?

Thank you.

==================

Never post your license key, customer number or any other sensitive information.
Fab | Support Specialist, Intuit ProFile Canada
Intuit | Power Prosperity™


Was this answer helpful? Yes No
Original
Fab , Support Specialist
Moderator

No answers have been posted

More Actions

People come to ProFile for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: