When I create a new 2017 T1 it auto populates a prior client information. I don't want this to happen. Help!

The client that it is copying I filed a T1013 on so I can't delete the info filed in and start over as it prints the t1013 as if I efiled it already.  This is a big error and I need to get it fixed.


I'm not sure I understand the question. If you create a "New" file, there is nothing auto-populated from any other taxpayer files. I don't see how you can have different information (SIN, taxpayer name) on the T1013 than is showing on the Info schedule if you are just opening a file. Can you clarify what you are asking please?

Was this answer helpful? Yes No
Default user avatars original

No answers have been posted

More Actions

People come to ProFile for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: