Can you download CRA data with a One-pay license?

I purcahsed a one-pay license for Pro-file 2017 to try out the software this year.

When I click on Auto Fill My Return, there is a Trial Version Warning box. Saying "this feature you are trying to access is only available on paid licenses". 

The issue is this particular file has been paid using the one-pay license. The same is happening to my other 2 files using one-pay license.

Is the CRA download fucntion available only to those who pay the annual subscription?


Thank you for using ProFile Live Community.

Correction: at this point you do not have this option with the OnePay payment. I'm sorry about the inconvenience.

 - Fab


Never post your license key, customer number or any other sensitive information.
Fab | Support Specialist, Intuit ProFile Canada
Intuit | Power Prosperity™

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Fab , Support Specialist

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