How do I report a software bug? Box 19 amount from T5 slip is not being added to "Other pensions and superannuation" at line 115 on 2014 T1.

When I click on the amount at line 115, the detail shows up with zeroes at the "T5 Box 19 - annuities".  When I click on that amount, it brings me to the T5 list which shows the amount that should have been reported.  The amount was received due to death of a spouse however changing the reply between "yes" and "no" does not trigger income inclusion.


Thank you for using ProFile Live Community.

To address your first question:
You can report any bugs through here, or you can email us at:, or use the 'megaphone' icon on the toolbar in ProFile.

Regarding the "Other pensions and superannuation", ProFile seems to be calculating the amounts as designed. When you are reporting amount in box 19 of T5 slip, if you are 65 years or older, or have checked 'yes' in box 19 "Received in the year of death" then the amount will be reported in line 115. Otherwise it will report in line 121 of T1 General.

Please let me know if this addresses your question. If you need further help or have any questions, please feel free to reach out to us via chat, email or phone support. We'll be more than happy to resolved this with you.


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Fab | Technical Support and Services, Intuit ProFile Canada
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