Can I decrease font size of questions in this community?

I find this "live community" difficult to use.  I was a longtime user of the previous ProFile usergroup and found I could quickly scan for new posts that were relevant to me.  The very large font used for all of the question means I can only see 10 questions before I have to go to the next screen, especially as one of your tips asks that a lot of text be put into the question.  And the date of last activity being so small, I can't decrease the overall size of the type and read it and I have a very large screen.  Is there any way I can reformat the question font so it is smaller and I don't have to scroll so much?

For a long time I was checking the previous usergroup and the message was it was temporarily unavailable.  I'm guessing it is gone for good now and would have appreciated a redirect if this is all that is going to be available.


Answer

Good morning,

Thank you for your enhancement suggestions. I will be reaching to our web team and find out if these improvements are possible.

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Fab , Support Specialist
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People come to ProFile for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

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