Access violation at address 0048B99C in module "Profile.exe" Read of address 000001B4 - How do I get rid of this, it has locked my profile.

I have turned my computer off and when I turned it back on the error message was still there.  It will not let me save or exit out of Profile.

Answer

1 person found this helpful

Had the identical error message while I was using the 'tape' function in Medical Expense' area. After trying a number of fixes, I did a "control-alt-delete" sequence to do a soft reboot. I was led to a box prompting me to manually close all open files (I use Win 7 Home edition. I had 4 open files, which I closed. My system did not reboot but stayed 'live'. I re-opened Profile and all was normal. No data was lost, including the tape function I had been using. An odd occurrence to say the least, but as memory serves, it happened a couple of time in previous years. Cheers.

Was this answer helpful? Yes No
1 additional answer

No answers have been posted

More Actions

People come to ProFile for help and answers—we want to let them know that we're here to listen and share our knowledge. We do that with the style and format of our responses. Here are five guidelines:

  1. Keep it conversational. When answering questions, write like you speak. Imagine you're explaining something to a trusted friend, using simple, everyday language. Avoid jargon and technical terms when possible. When no other word will do, explain technical terms in plain English.
  2. Be clear and state the answer right up front. Ask yourself what specific information the person really needs and then provide it. Stick to the topic and avoid unnecessary details. Break information down into a numbered or bulleted list and highlight the most important details in bold.
  3. Be concise. Aim for no more than two short sentences in a paragraph, and try to keep paragraphs to two lines. A wall of text can look intimidating and many won't read it, so break it up. It's okay to link to other resources for more details, but avoid giving answers that contain little more than a link.
  4. Be a good listener. When people post very general questions, take a second to try to understand what they're really looking for. Then, provide a response that guides them to the best possible outcome.
  5. Be encouraging and positive. Look for ways to eliminate uncertainty by anticipating people's concerns. Make it apparent that we really like helping them achieve positive outcomes.

Select a file to attach: