No support Fridays from 4-8 pm.

I called Friday at 4 pm for T1 Profile product support and was told to call back later.  After checking with another department I found that the product support team is in a meeting every Friday from 4-5 pm.  I would like to suggest that your message indicate this so I am not trying to call back every 15 minutes between 4-5 pm on a Friday.  It would, in my view, sound much more professional if the customer were told in a clear message that the product support service was down from 4-5 pm and to try again at 5 pm.  Thank you.


Sorry I meant to say no support from 4-5 pm on Fridays.

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