When printing a 2011 T1, after downloading the current Profile update, we are getting a "stream feed error". Secondly the complete T1 no longer prints

Answer

Hello there,

This is a known issue with ProFile.  We are continuing to investigate the 'stream read error’  message that you are receiving within the ProFile software and do not have a clear root cause on why this is happening. This error does not seem to be widespread and is contained to a few users working in the 2011 T1 module . It has been escalated to our highest level of support and the senior management is also appraised of the situation. We expect to have a better understanding of the cause after the holidays and expect a fix to go in with our next release. I apologize for the inconvenience that this may be causing you.  Please ensure that ProFile is regularly checking for updates in order to have the most current version of ProFile running.  This will allow you to install the fix as soon as it becomes available.


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For self serve, visit our website at http://support.intuit.ca/profile/en-ca/index.jsp.For any question/comments contact us at pas_support@intuit.com.

Thank you for using Intuit ProFile Live Community, and have a great day.
Yvonne | Technical Support and Services, Intuit Profile Canada
Intuit | simplify the business of life

For best results, improved performance and known issue solutions, always make sure your software is up-to-date, by going to the “Online” menu in ProFile and choosing “Check for updates…”

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