Cannot transmit my clients T2 to CRA and encountering a Webservice Unavailable error message
When I used Profile (T2 Corporate Basic) to submit my client's T2 info to CRA, I am encountering the error below.
ProFile was unable to connect to the transmission service.
This may be because:
The host server is down or offline.
The host server may be experiencing a high volume of traffic at the moment and is not responding.
ProFile is able to connect to the Internet but the requested service is down or not responding at this time. Please try again later.
I have version 2014.05.
It used to work before December 14th. After December 14th it does not work anymore.
What could be the cause of this error?
As this is an urgent time sensitive matter, I would appreciate if someone has a suggested fix or find the root cause.