profile pdf printer not loaded and activated

trying to download pdf files. one computer has profile PDF export printer and states it is not activated, second computer won't allow me to create pdf printer. reason network security - as far as I know I am not using a network, all computers are separate?????

Answer

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Hello, as far as the printer errors you're receiving when trying to PDF the returns, please refer to this article in our support page:  http://support.intuit.ca/profile/en-ca/iq/ProFile/Receiving-a-printer-not-activated-error-or-the-pri...

Regarding the network security error, could you please let me know what version of Windows you're running and where your files are stored? It could be that if you have a common storage location for both machines, one of them needs permissions to save the files to a particular directory.

 

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