This page provides an assortment of guides, articles, and materials to assist new users of ProFile.

Note: ProFile system requirements are updated for ProFile Tax Year 2019.  After January 14, 2020, Microsoft will no longer provide security updates or support for PCs running Windows 7 or Windows Server 2008. Because of these changes, you will need to update to one of the operating systems listed in our System Requirements list.

Getting Started with ProFile

What you can EFILE from ProFile
Setting Options for ProFile (PDF)
Setting Internet Options for ProFile
Entering the CRA EFILE number and password in ProFile

Preparing Returns in ProFile

How to EFILE T1 returns with ProFile (PDF)
How to prepare T2 returns with ProFile (PDF)
T3 Data Entry and Flow in ProFile

Using ProFile Functions

Hub and Link Articles
ReFILE: Online T1 adjustments for EFILE service providers
OnePay Articles and Troubleshooting
Auto-fill my return (AFR)
What is Flexible Licensing?
About Express NOA (ENOA)
Import Data for T1 Returns Directly from CRA, or Auto-Fill My Return (AFR)
Import QuickBooks Online data into ProFile

Troubleshooting Articles

Unable to Activate ProFile License
Configure ProFile on several networked computers
Running a Repair on ProFile
How to use the auditor tab

Latest ProFile News

Known Issues in ProFile
What's New in ProFile...
Latest CRA Announcements

ProFile Support

How to use the In-Product Live Chat
How to check if a new version of ProFile is available for download
ProFile Support Hours of Operation

ProFile Software Development Kit (SDK)

ProFile SDK (formerly OSDI Toolkit) helps customers to use technology built into Profile to access data in ProFile files. Any user with Windows programming skills can write programs, macros, or plug-ins that interact with ProFile.

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