Upcoming Closures

The ProFile support centre will be closed on Friday, April 19 for Good Friday. Our service resumes on Saturday, April 20 at 12:00 p.m.


Contact us by phone

Toll-free Support Line: 1-800-452-9970

Phone support hours are Monday to Friday, 9:00 a.m. to 8:00 p.m. EST and Saturday, 12:00 p.m. to 5:00 p.m. EST.


Contact us by live messaging

Click here to start a Messaging session with ProFile Support agents.

Live Chat support hours are Monday to Friday, 9:00 a.m. to 8:00 p.m. EST and Saturday, 12:00 p.m. to 5:00 p.m. EST.
 

Contact us by Community question

Post your question to the Community and ask other professional preparers like you.


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