The "Live Chat" feature allows customers to speak via chat with a live support representative.

Click here for ProFile support hours and upcoming closures.

  1. Open ProFile.

  2. Select the "Live Chat" option from the "Help" drop-down menu in the top toolbar:
 



 A new Internet browser window displays:



  3. Click the "Live Chat" button.

The chat connection window displays:



  4. Complete the required fields.

  5. Click the "Begin Chat" button.

The live chat session begins.

 


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