1. Exit ProFile.

 2. Download the latest full version of ProFile from the download page. Select the "save" option when prompted; do not choose the "run" option.

For browser-specific instructions on how to download the full ProFile version, click here.

 3. Right-click on the "gpsetup.exe" icon after it has been downloaded and select the "Run as Administrator" option. This will repair any corrupt components in the software.

 4. Restart the computer and launch ProFile.


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SLN94650