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CRA is reporting EFILE processing issues

CRA has issued the following statement regarding ongoing processing issues:

"We are currently experiencing difficulties receiving transmissions of certain returns as listed below. These are Canada Revenue Agency issues related to the processing systems and error clues being set incorrectly."


Issues include the following:

CPP contributions

Error clue 90308 is incorrectly setting for EFILE and NETFILE returns when the T4 income is < $3500, with self employment income and there is an overpayment at F44800 and also an amount at F31000 and F50340 and/or F50330.

STATUS – An incident report has been raised, a fix for this issue is being tested.


EI overpayment (2 variations)

Error clue 70450 is incorrectly setting on EFILE returns due to pre-match logic within our system identifying missing T4 slip(s) that have not been entered on the return. The system should only be rejecting based on the transmitted values.

STATUS – A fix is on it’s way but there is no ETA at the moment. In the meantime, there is one solution that we can suggest, the Efiler must ensure that all T4 information slips are present and entered properly.

Error clue 70450 is incorrectly setting on EFILE returns for taxpayers residing in Québec with a T4 from Ontario and the total insurable earnings is a little bit over the minimum of $2000.

STATUS – No ETA for a fix yet.

 

Ontario low-income individuals and families tax credit

Error clue 2409 is incorrectly setting for EFILE and NETFILE returns due to system dropping the deceased spouse’s return.

STATUS – The fix for this issue is done, will be migrated for testing.

 

Principle residence designation

Error clue 40179 is incorrectly setting for EFILE and NETFILE 2016 tax returns.

STATUS – No ETA for a fix yet.


NL low income tax reduction

Error clue 438 is incorrectly setting for EFILE and NETFILE returns even if F9918 = 1.

STATUS – No ETA for a fix yet.


MJ returns reducing support payment

Error clue 90315 is incorrectly setting for EFILE and NETFILE returns.

STATUS – No ETA for a fix yet.

 
NT cost of living tax credit

Error clue 2239 is incorrectly setting for EFILE and NETFILE returns as the system is not recognizing F8001.

STATUS – No ETA for a fix yet.

Child Care Expenses (2 instances)

Error clue 70214 is incorrectly setting on EFILE returns under the following situations:

Income at F13010 (taxable scholarship) is not being recognized by the system as earned income for child care purposes

Income at F10000 from the T90 form is not being included in the calculation by the system

The same situations on NETFILE returns are currently being incorrectly auto-corrected and will be recycled to stop the assessments. Those that have been incorrectly processed will be identified through a select process and Autoraps will be requested.

STATUS – Incident report has been raised for both situations and a fix for these issues are being tested.